Contents and Activities
Use the table of contents and the corresponding practice activities to access chapter-related E-Flash Cards, Crossword Puzzles, Matching Activities, and Interactive Quizzes. The Chapter Glossary, Checkpoint Solutions, and Data Files are also available below.
Unit 1: Communicating for Success
1: Understanding the Communication Process
2: Communicating in a Global Society
3: Using Technology to Communicate
4: Communicating and Working in Teams
Unit 2: Grammar Basics for Sucessful Communication
5: Improving Grammar Skills
Chapter Glossary
Checkpoint Solutions
- Improving Your Reading Skills
- Mnemonics
Checkpoint Solutions
Data Files
- Editing- Improving Your Reading Skills
- Mnemonics
6: Improving Grammar Mechanics
Chapter Glossary
Checkpoint Solutions
- Homonyms
- Improving Your Reading Skills
Checkpoint Solutions
Data Files
- Editing- Homonyms
- Improving Your Reading Skills
Unit 3: Writing for Sucessful Communication
7: Writing as a Process
Chapter Glossary
Checkpoint Solutions
- Editing
- Improving Your Reading Skills
Checkpoint Solutions
Data Files
- Antonyms- Editing
- Improving Your Reading Skills
8: Writing Style
Chapter Glossary
Checkpoint Solutions
- Improving Your Reading Skills
- Synonyms
Checkpoint Solutions
Data Files
- Editing- Improving Your Reading Skills
- Synonyms
9: Formatting Letters, Memos, and E-Mails
Chapter Glossary
Checkpoint Solutions
- Formatting
- Improving Your Reading Skills
- Word Division
Checkpoint Solutions
Data Files
- Editing- Formatting
- Improving Your Reading Skills
- Word Division
10: Writing Effective Business Communication
Chapter Glossary
Checkpoint Solutions
- Formatting
- Idioms
- Improving Your Reading Skills
Checkpoint Solutions
Data Files
- Editing- Formatting
- Idioms
- Improving Your Reading Skills
Unit 4: Speaking for Sucessful Communication
11: Speaking Informally
12: Giving Presentations
13: Using Digital Media
Unit 5: Listening and Reading for Successful Communication
14: Listening with a Purpose
15: Reading with a Purpose
Unit 6: Writing for Successful Business Purposes
16: Writing and Interviewing for Employment
17: Writing Reports
18: Using Visual Aids