Back
17: Fashion in Review
As companies become larger and more complex, what happens to their internal communication?
What does an organization chart show?
Explain the relationship between data and information.
Describe
response
and
feedback
in the communication process.
What is body language?
How might individuals indicate active listening feedback?
Give your own example of an open-ended question that you might use with a customer if you were a salesperson.
List at least three situations in which fashion employees must verbally present ideas to customers or coworkers.
How do business memos differ from business letters?
What types of subjects do business reports usually present?
In telephone use, what three attributes should a person’s words and tone of voice convey?
At the retail level, how are computers used?
List at least six types of groups that fashion businesses might communicate with externally.
Explain what is meant by
conversion rate
for e-retailing.
How is neural computing used in retailing?
How do retailers use clienteling?
What are four ways retailers can use the Internet to reach consumers?
What is m-commerce and how does it benefit retailers?
How do retailers use location-based marketing?
What way do almost all retailers take advantage of social media as a form of cost-effective advertising and promotion?
Your Name
Your E-mail
Send yourself a copy
Your Instructor's E-mail
Additional Recipient's E-mail (optional)
Comments
I confirm my input is correct and am ready to submit