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12: Review Questions
List the three major functions and four areas of the housekeeping department.
Contrast a clean surface with a sanitary surface.
Describe the main responsibility of each of the following: room attendant, inspector, assistant housekeeper, and executive housekeeper.
List the procedures for cleaning a guest room.
How is a cleaning cart used?
List two ways a room attendant can limit access to a guest room.
Describe the tasks of the house staff.
What does a seamster do?
List and describe the five tasks that are involved in washing laundry.
List the four reasons linens need to be replaced.
Explain the difference between contract housekeeping and in-house housekeeping.
List the five areas of particular importance for the executive housekeeper.
Name the two basic occupancy status categories.
Why do housekeeping and the front office need to communicate with each other?
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