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18: Review and Assessment
True or False
True or False?
Perfume should be worn while interacting with patients.
A. True
B. False
True or False?
Conflict resolution is something
only
your supervisor needs to know.
A. True
B. False
True or False?
Chewing gum during a job interview is unacceptable.
A. True
B. False
True or False?
A firm handshake is important when interviewing for a job.
A. True
B. False
True or False?
Only a small number of jobs are found through government and private employment agencies.
A. True
B. False
True or False?
You should feel free to ask about a potential salary as soon as you are interviewed.
A. True
B. False
True or False?
Soft skills include friendliness, optimism, and the ability to communicate well with others.
A. True
B. False
True or False?
Making direct eye contact with a potential employer is a sign of dominance and should be avoided.
A. True
B. False
True or False?
It is important to address your cover letter to a specific person instead of using
To Whom It May Concern
.
A. True
B. False
True or False?
Employees in healthcare facilities never work as a team.
A. True
B. False
Multiple Choice
Which of the following resources may be helpful when looking for a job?
A. direct employer contact
B. school resources
C. friends and family connections
D. All of the above.
Which of the following behaviors is considered unprofessional in the workplace?
A. using coarse language
B. gossiping
C. wearing sloppy clothes
D. All of the above.
When being criticized by an employer, you should do all the following
except
______.
A. resist being defensive
B. listen carefully to what your employer is saying
C. help determine a way to improve your performance
D. question the validity of the criticism
______ is the ability to avoid giving offense through your words and actions.
A. Compassion
B. Empathy
C. Tact
D. Competence
All of the following items should be included in a cover letter
except
______.
A. the correct name of the person who will read the cover letter
B. a clearly written statement of the job you are seeking
C. a short statement about your likes and dislikes
D. a phone number where you can be reached
Which of the following would be inappropriate to include in the special skills section of your résumé?
A. computer programs with which you are familiar
B. languages you speak fluently
C. gardening expertise
D. ability to multitask
A well-written résumé should include each of the following
except
______.
A. a clear objective
B. work experience
C. education
D. travel experiences
Which of the following statements is
not
true about a career portfolio?
A. Your career portfolio should include letters of recommendation.
B. Your portfolio should include a list of school and community activities in which you have participated.
C. Your portfolio should include a list of contacts you have created by networking.
D. Your portfolio should include flattering pictures of yourself.
Your Name
Your E-mail
Send yourself a copy
Your Instructor's E-mail
Additional Recipient's E-mail (optional)
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