Lesson 19.1 – Understanding Conflict | Crossword
Across
2. | an arrangement in which each side of a disagreement gives in a little to the other |
4. | a method of resolving conflict in which a neutral peer listens to both parties in the disagreement and helps them reach a solution |
5. | a style of behavior in which you speak honestly about and act appropriately on your needs, feelings, and goals |
Down
1. | a style of behavior in which you speak or act toward others in a demanding and insulting way |
3. | a neutral third party who helps resolve conflicts by listening carefully to each perspective |