Lesson 19.1 – Understanding Conflict | Crossword


Across

2.an arrangement in which each side of a disagreement gives in a little to the other
4.a method of resolving conflict in which a neutral peer listens to both parties in the disagreement and helps them reach a solution
5.a style of behavior in which you speak honestly about and act appropriately on your needs, feelings, and goals

Down

1.a style of behavior in which you speak or act toward others in a demanding and insulting way
3.a neutral third party who helps resolve conflicts by listening carefully to each perspective

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