2: Know and Understand
Answer the following questions using the information provided in this chapter.
The process of identifying something you want to accomplish and establishing a plan to make it happen is referred to as _____.
A. skill setting
B. goal setting
C. job setting
D. lead setting
What of the following best describes long-term goals?
A. What you wish to accomplish in the near future.
B. What you want to accomplish over the span of several years.
C. What you list in a personal plan of action.
D. A list of steps you choose to create a long-term plan.
What of the following describes SMART goals?
A. Sporadic, miserable, atrocious, ridiculous, and timely.
B. Simplistic, measurable, advanced, relevant, and timely.
C. Specific, measurable, achievable, relevant, and timely
D. Satisfactory, misguided, accurate, restricting, and timely.
Why must personal goals be important and have value for you?
A. You will not be able to achieve them.
B. Personal goals need not have importance or value.
C. Personal value is unimportant as long as they are SMART goals.
D. You will not be motivated to achieve them.
A description of your personal goals for the future is referred to as a _____.
A. vision statement
B. summary statement
C. mission statement
D. commission statement
A short summary identifying a purpose or reason of existence is referred to as a _____.
A. vision statement
B. summary statement
C. mission statement
D. SMART statement
Which of the following sections are included on a well-prepared résumé?
A. Career objectives and experience.
B. Name, address, and contact information.
C. Education history and references.
D. All of the above.
The first contact with a potential employer is often a _____.
A. mission statement
B. cover letter
C. résumé
D. phone call
Which of the following items should be included in a letter of application?
A. Your strengths, skills, and abilities for the job.
B. Title of the job you seek and where you heard of the job.
C. Reasons you should be considered for the job.
D. All of the above.
For which of the following can employers legally use job application forms?
A. To determine marital status.
B. To screen for gender and ethnicity.
C. To screen for skills needed on the job.
D. To determine age and religion.
Which of the following can you use to prepare for a job interview?
A. Research the company, learn specifics about the job, and know the company’s mission.
B. Dress as you would for any regular school day to indicate your professionalism.
C. Keep a list of references on your phone and write the information on your résumé if they are requested.
D. All of the above.
Which of the following habits will help you succeed in the workplace?
A. A casual attitude toward company policies and procedures.
B. Practicing grooming habits that keep you neat and clean.
C. Dressing casually with garments displaying offensive sayings.
D. Requiring constant supervision to ensure you perform your job.
Which qualities or habits does an employer seek in an employee?
A. Being punctual to work and when returning from breaks.
B. Having self-motivation and able to work independently.
C. Prioritize assignments and complete them in a timely fashion.
D. All of the above.
Which of the following statements regarding employees and work habits is true?
A. Employees who dress in whatever manner they want to dress will advance quickly.
B. Employees who are dependable do their part and meet their deadlines.
C. Employees who take initiative require much more supervision.
D. Employees who perform personal activities during work hours use time wisely.
Which of the following statements best describes how an employee’s attitude affects his or her job performance?
A. Doing a good job helps foster pride in your work and a desire to achieve more.
B. Smiling and having courteous behavior will do little for a work environment.
C. Enthusiasm on the job reduces team spirit for working together.
D. Personal attitude has no influence on the success you have on your job.
While on the job, you will be expected to _____.
A. act courteously
B. show respect for your boss and coworkers
C. behave professionally
D. All of the above.
Having ability to solve problems on the job shows an employer that you are able to handle more _____.
A. work hours
B. motivation
C. responsibility
D. criticism
The process of exchanging ideas, thoughts, and information is referred to as _____.
A. administration
B. communication
C. vindication
D. altercation
Which of the following are the two primary forms of communication?
A. Email and text messages.
B. Organic and nonorganic.
C. Verbal and nonverbal.
D. Formal and casual.
Which of the following indicates that you are listening and interested in what a speaker is saying?
A. Slouching back.
B. Leaning forward.
C. Yawning.
D. All of the above.
Which of the following is a good practice for writing emails?
A. Using industry slang and emojis.
B. Using all caps to emphasize your point.
C. Writing with common text abbreviations.
D. Writing as though it were a business letter.
Which of the following will likely cause an employer to remove you from their list of potential candidates?
A. Writing derogatory comments on social media.
B. Posting images of irresponsible behavior.
C. Posting inappropriate personal photos.
D. All of the above.
The quality of being honest, having strong principles, and treating others as you would have them treat you is referred to as _____.
A. enthusiasm
B. integrity
C. confidence
D. courage
The process of agreeing to an issue that requires all parties to give and take is referred to as _____.
A. negotiation
B. confliction
C. orientation
D. socialization
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