Chapter 16: Professional Knowledge in Support Services | Crossword


2.term for a type of information or data that is based on quantities; also called statistics.
6.a principle that describes employment as a mutual agreement between employer and employee that either party can end whenever they wish.
9.a federal law that bans employment discrimination based on a person's race, color, religion, gender, or national origin.
10.the lowest hourly earnings that an employer can legally pay a worker.
12.term that describes the three elements of a fire, which include oxygen, fuel, and a heat source.
14.a federal law that prohibits discrimination on the basis of disability in programs conducted by federal agencies, in programs receiving federal financial assistance, in federal employment, and in the employment practices of federal contractors.
15.the act of carrying current safely away from an electrical circuit to prevent shocks from occurring in the event of a problem with the circuit.
16.the range of temperature from 40°F to 140°F at which bacteria grow most rapidly to the levels that cause food poisoning.


1.unwelcome, offensive, and repeated language or actions based on race, color, religion, sex, national origin, age, disability, or genetic information that affect an employee's job performance or advancement opportunities or create an uncomfortable working environment.
3.term that describes data that cannot be measured.
4.a performance standard.
5.the adjustment of a piece of equipment so that it operates within its intended standards of performance.
7.a belief in the benefits of working hard, demonstrating initiative, and being personally accountable for the work you do.
8.a count of disposable and durable medical equipment.
11.organizations that bring together workers from the same company or region to bargain collectively.
13.a wheeled stretcher.

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