Chapter 8: Professional Knowledge in Therapeutic Services | Crossword

Across

1.	the level of service that a healthcare professional is expected to provide to a patient based on that professional's position and the patient's condition.
4.	acts of verbal abuse, threats, physical assault, or homicide that occur at work.
10.	specific positions for muscles and joints that help a person avoid injury during a physical task.
11.	an important part of body mechanics that describes the position of a person's body while performing a task.
13.	the failure to do something a person with training should have known enough to do.
14.	an archive in which data, records, and other information are kept.
15.	legally responsible.
16.	term for the hierarchy of authority that establishes the flow of decision making and directives.
17.	an act that inflicts physical or emotional harm.
18.	a patient's choice to accept or reject a procedure after receiving information on available options and possible consequences.

Down

2.	a problem that requires a person to choose between two conflicting obligations.
3.	term for actions that violate a professional's scope of practice or standard of care and result in injury to a patient that could reasonably have been expected.
5.	a person who addresses complaints and advocates for improvements in the long-term healthcare system.
6.	a committee that meets to discuss unusual or controversial cases and advises professionals on ethical dilemmas.
7.	a credential that is required by law for some professions to protect public health, safety, and welfare.
8.	the act of touching a person without his or her consent.
9.	a term that describes the levels of authority within an organization.
12.	to control.