Chapter 7: Verbal and Written Communications | Pretest

  1. What do you use the most throughout your day—verbal communication, nonverbal communication, or written communication?
  2. How long do you think an audience can pay attention to a speaker?
  3. How might you communicate with a hearing-impaired individual?
  4. Name two ways you could make young patients feel more comfortable during a doctor's visit.
  5. What are three examples of telephone etiquette?
  6. If you have anxiety about speaking in public, what are some ways you can be more relaxed about making a presentation?
  7. Name two examples of nonverbal communication.
  8. People of various cultures use non-verbal communication in different ways. What is one cultural difference you might experience in regards to nonverbal communication?
  9. What are two ways you can be an active listener?
  10. How does it make you feel if someone is not listening to what you have to say?
  11. Name two techniques you can use to write an effective e-mail.
  12. Name four parts of speech.
  13. What is one example of a noun?
  14. Name three punctuation marks.
  15. What is a grammatical principle with which you struggle?
  16. What is personal territory?
  17. What is the difference between passive voice and active voice?
  18. What the most basic building blocks when formulating words in the English language?
  19. What is the difference between a noun and a verb?
  20. When should a semicolon be used in place of a comma?